Last Updated: 01/07/2026
Welcome to the website of the Cosmic Builder team (“we,” “our,” or “us”). We are an independent design studio based in Canterbury, UK. We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, which showcases our custom-designed, 3D-printed products.
1. The Data We Collect
Because our website does not feature user accounts, logins, or direct checkout options, the personal data we collect is minimal. We only collect information that you actively provide to us:
- Identity and Contact Data: If you leave a comment or send us a message through our contact page, we collect your name, email address, and the content of your message.
- Technical and Usage Data: Depending on our web hosting provider, standard anonymous data may be collected automatically, such as your IP address, browser type, and how you interact with our site. This is used solely to maintain site security and performance.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use it to:
- Respond to your direct inquiries, questions, or feedback submitted via our contact forms.
- Moderate and publish user comments on our product showcase pages.
- Maintain the security and smooth operation of our website (Legitimate Interest).
3. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for—such as responding to your initial inquiry or maintaining a public comment section. If you want a comment or message deleted, you can contact us at any time.
4. Third-Party Links (eBay UK)
Our website contains direct links to our official eBay store pages where our products are listed for sale. Please note that we do not process transactions or collect payment details on this website. Once you click a link to eBay, you are subject to eBay’s own privacy policy and data collection practices. We encourage you to read their policy before completing any purchase.
5. Your Legal Rights (UK GDPR)
Under UK data protection laws, you have rights regarding your personal data, including the right to request access to it, correct errors, or ask us to delete it.
To exercise any of these rights, or if you have any questions about this policy, please use our contact form to reach out to us.